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In the unlikely event that you are not 100% satisfied with our
products, you may return them to us unused within 14 days in their
original packing and in perfect condition for an exchange or refund.
We strongly recommend that you use recorded (signed for) post to
return the goods, as Whites of London cannot be held liable for any
losses in post.
Goods are returned to Whites of London at your own (Customers) cost
and refunds are made up to the cost of goods excluding Postage and
Packing.
Please follow the wash care instructions carefully. Unfortunately
we cannot accept items for an exchange or refund if they have been
washed.
Please complete and include the goods return form with any item
that you may wish to return for an exchange or refund.
RETURNS EXCEPTIONS : With the exception of faulty
merchandise, for hygiene and safety reasons we cannot
exchange or accept the return of certain items which have
been opened and used. This applies to semi precious jewellery,
nightwear, duvets, toppers, protectors and pillows.
Goods should be returned to :
Whites
of London
PO Box 89
Beaconsfield
Bucks HP9 2ZJ
tel: 0800 915 9445
fax: 01494 676668
email: info@whitesoflondon.co.uk
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